Frequently Asked Questions (FAQ’s)…
Shipping, Handling and Insurance
What are the shipping and insurance costs?
Will any duties and taxes be charged on the shipment?
How are purchases shipped?
Can I have my purchase shipped to a location other than the address on my account?
Will items be left without a signature?
Who is liable should my package be lost or stolen while in transit?
What should I do if my shipment is damaged or missing items?
What happens if a package shipped is undeliverable?
Can I pay for my purchase and pick it up in-person? Is there any charge for this service?
How can I track my package?
Can I return or exchange my items?
Payments and Fees
How can I pay for my purchase?
Are there discounts for certain methods of payment?
Bullions Bars, Coins and Wearables
What is the difference between bullions and numismatic coins?
Why is there a difference in gold price vs the price I pay for bullions?
Will I pay taxes on on these products?
Will the bars and coins come with an assay certificate?